Payment Policy
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1. Accepted Payment Methods
At Emanty.store, we provide secure, reliable, and trusted payment options to ensure a smooth shopping experience for all our customers. You can pay using any of the following methods.
• MasterCard
• Visa Card
• Discover Card
• American Express Card

All payments are processed securely via Stripe, a trusted and safe payment gateway, to ensure the protection of your financial information.

2. Payment Processing
Once you complete your purchase, your payment will be processed immediately through Stripe, a trusted and secure payment gateway, using the payment details you provide. Stripe will review and confirm the transaction. If the payment is accepted, you will receive a transaction confirmation via email.

3. Currency
All payments are processed in US Dollars (USD). The final amount, including all applicable taxes and fees, will be clearly displayed before completing your payment. The final price, including all applicable taxes and fees, will be displayed before completing the payment.

4. Security and Privacy
We take the security of your financial information seriously. SSL encryption technology is used to protect your personal data and payment information during transactions. We are committed to safeguarding your information according to the highest security standards, and we do not store your payment card details in our database.

5. Payment Issues
If you experience any issues processing your payment, or if the transaction is declined by your payment card, please contact us for assistance. We are here to help resolve any issues you may face during the payment process.

6. Taxes and Fees
Please be aware that taxes, shipping fees, and other applicable charges, including VAT, may be added to your order total, depending on your location and the product being purchased. These charges will be displayed before you complete the payment. These fees will be clearly outlined during the payment process.

7. Payment Issues and Declined Transactions
If your payment is declined or if there is an issue processing your payment, we will notify you via email. Please contact our customer support team to resolve the issue as soon as possible.

8. Payment Cancellations and Refunds
• If you request to cancel your order before it has been shipped, we will process a full refund to the original payment method. If the order has already been shipped, please refer to our Return and Refund Policy for further instructions.
• If you have any questions regarding our return or refund policy, please refer to our return policy or contact our support team.

9. Payment Confirmation
Upon successful payment, you will receive a payment receipt via email containing all the details of your order. If you do not receive a receipt within 24 hours, please contact our support team. If you do not receive this receipt within 24 hours after completing your payment, please contact customer support.
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Get in touch

For any questions or support regarding your orders, feel free to reach out to us. We’re here to help you and ensure the best shopping experience.

Customer Service:
• Email: contact@emanty.store
• Phone: +48 450 413 610
• Address: Oberhofer Weg 28, Berlin, 12209, Germany
• Contact Page: Available for more ways to get in touch
• Support Hours: Monday to Friday, 9:00 AM – 6:00 PM (GMT)